Mejurs Privacy Policy

At Mejurs (“we”, “us”, or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website (www.mejurs.com), place an order, or interact with our services. By using our website or engaging with our services, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information automatically generated when you use our website. The types of information we collect include:

1.1 Personal Information You Provide

Contact Information: Name, email address, phone number, shipping address, and billing address (when you place an order or create an account).
Payment Information: Credit/debit card details, bank account information, or other payment method details (collected and processed by our secure third-party payment processors; we do not store full payment card details).
Account Information: Username, password (encrypted), and preferences (if you create an account on our website).
Communication Data: Content of emails, messages, or feedback you send to us (e.g., questions about products, returns, or customer service inquiries).

1.2 Automatically Collected Information

Device and Usage Data: IP address, browser type, operating system, device model, unique device identifiers, and details about how you use our website (e.g., pages visited, time spent on pages, links clicked).
Cookies and Similar Technologies: We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons, pixel tags) to enhance your website experience, remember your preferences, and analyze usage patterns. You can manage cookie settings through your browser, but disabling certain cookies may affect website functionality.

2. How We Use Your Information

We use your personal information for the following legitimate purposes, consistent with applicable data protection laws:

Process and Fulfill Orders: Verify your identity, process payments, ship products to your address, and send order confirmations/tracking updates.
Provide Customer Service: Respond to your inquiries, resolve issues (e.g., returns, refunds), and communicate with you about your orders or account.
Improve Our Website and Services: Analyze usage data to enhance website functionality, optimize product offerings, and personalize your browsing experience (e.g., recommending products based on your interests).
Marketing and Promotions: Send you updates about new products, special offers, or events (only if you have opted in to receive marketing communications; you can unsubscribe at any time).
Ensure Security and Compliance: Detect and prevent fraudulent activity, protect our website and users from security threats, and comply with legal obligations (e.g., tax, record-keeping requirements).

3. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes, except as described below:

Third-Party Service Providers: We share information with trusted providers who assist us in operating our business, such as:
Payment processors (e.g., to process credit card transactions securely);
Shipping carriers (e.g., to deliver your orders and provide tracking);
IT service providers (e.g., to host our website, manage data storage, and maintain security);
Marketing platforms (e.g., to send email communications, only if you have opted in).

These providers are contractually obligated to use your information only to perform services for us and to protect its confidentiality.

Legal and Regulatory Requirements: We may disclose your information if required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or the safety of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the business assets, subject to the terms of this Privacy Policy.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data (e.g., payment information, passwords) using industry-standard protocols;
Secure servers and firewalls to protect data storage;
Regular security audits and updates to prevent vulnerabilities;
Restricted access to personal information (only authorized employees and service providers can access data, and only for permitted purposes).

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and update our security practices to minimize risks.

5. Your Rights Regarding Your Information

Under applicable data protection laws (e.g., GDPR, CCPA), you have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request to update or correct inaccurate or incomplete information.
Erasure: Request the deletion of your personal information (where we no longer need it for the purposes stated, or if you withdraw consent).
Restriction: Request to restrict the use of your information (e.g., if you dispute its accuracy).
Data Portability: Request to receive your information in a structured, machine-readable format (to transfer to another service provider, where applicable).
Opt-Out of Marketing: Unsubscribe from marketing communications at any time (click the “unsubscribe” link in marketing emails or contact us directly).

To exercise these rights, please contact us at [email protected] with your request. We will respond to valid requests within a reasonable timeframe, as required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example:

Order-related information is retained for the duration of the order process plus a reasonable period (e.g., to handle returns, refunds, or tax obligations);
Account information is retained until you request to delete your account (or if your account is inactive for an extended period, we may delete it in accordance with our policies);
Marketing data is retained only if you have opted in to receive communications (you can unsubscribe at any time to stop further retention for marketing purposes).

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly. Parents or guardians who believe their child has provided information to us may contact us at [email protected] to request deletion.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States (where our servers and service providers are located). We ensure that such transfers comply with applicable data protection laws by using:

Standard Contractual Clauses (SCCs) approved by relevant data protection authorities (e.g., GDPR);
Reliance on recognized data protection frameworks (e.g., the EU-U.S. Data Privacy Framework, where applicable).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated Policy will be posted on our website with a revised “Last Revised” date. We encourage you to review the Policy periodically. Your continued use of our website or services after the update takes effect constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our privacy team at:

Email: [email protected]

We will address your inquiry as promptly as possible.